| We are | Blockrise Capital B.V. |
|---|---|
| Address | Blaak 555 (23rd floor) 3011 GB Rotterdam The Netherlands |
| Telephone | +31 10 848 17 41 |
| support@blockrise.com | |
| Chamber of Commerce no. | 74879782 |
| VAT no. | NL860059820B01 |
In this Agreement Blockrise Capital B.V. will be further referred to as “we”, “us”, or “our”.
This cookie policy applies to the Blockrise platform, including our main website and all associated services and apps. We will refer to all of this as the “Blockrise platform”.
We value transparency about our use of cookies and their purposes. This policy outlines the types of cookies we utilize, their purposes, storage durations, and how you can manage your consent preferences.
Cookies are small text files placed on your device (e.g. computer, smartphone or tablet) as you browse websites like ours. They are processed and stored by your browser. These small text files contain certain information that tells us more about you, your use of the Blockrise platform, or your preferences and interests. What we may do with this information is up to you through cookie settings.
Cookies help keep the Blockrise platform secure, efficient, and user-friendly by remembering your settings, login details, and personalizing content, including tailored advertisements based on your preferences.
A distinction can be made between first-party cookies and third-party cookies.
First-party cookies are created and placed by us directly and are often used to remember your settings or login status for future visits to the Blockrise platform.
Third-party cookies are created by domains other than ours; they are typically used for online advertising and tracking across different sites, allowing advertisers to track user behaviour and preferences across the web.
Cookies can also be categorized into four types based on their purpose and functionality:
Functional cookies
Essential for navigating and using features on the Blockrise platform. These include cookies for login sessions, shopping carts, and user preferences.
Analytical cookies
These provide insights into how our services are used, helping us improve functionality and service delivery.
Personalization cookies
Create a more personalized browsing experience by remembering your preferences across visits and devices.
Advertising cookies
Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.
We use the following cookies.
| Type | Name | Source | Purpose | Expiration |
|---|---|---|---|---|
| Functional | refreshTokenExpiryDate | Blockrise | Browser remembers when your session expires | Persistent |
| Functional | refreshToken | Blockrise | To enable and secure your login | 24 hours |
| Functional | accessToken | Blockrise | To enable and secure your login | 1 hour |
| Functional | ZD-suid | Zendesk | Provide support via chatbot | 20 minutes |
| Functional | ZD-buid | Zendesk | Provide support via chatbot | Persistent |
| Functional | accessTokenExpiryDate | Blockrise | Browser remembers when your session expires | Persistent |
| Functional | 63bede0d8c8cad0109de9224.clientId | Zendesk | Identify the device from which the chatbot conversation is initiated | Persistent |
The length of time a cookie will stay on your device depends on whether it is a persistent or session cookie as both explained below.
Session cookies are temporary and expire when you close your browser, used mainly to remember your online activities during a browsing session.
Persistent cookies, on the other hand, remain on your device for a set period or until manually deleted. They're used to remember your preferences or actions across different sites and visits.
Cookies are stored for varying durations. For detailed information on each cookie's lifespan, please refer to our cookie list above.
Functional and limited analytical cookies are placed by default, as they are essential or minimally affect privacy. For other types, including tracking cookies, your consent is necessary.
Your consent is required for personalization and advertising cookies. You can manage your preferences or withdraw consent at any time via our cookie preferences menu. However, refusing certain cookies may affect your user experience on the Blockrise platform.
We may update this cookie policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
For further inquiries or concerns regarding our cookie policy, please contact support@blockrise.com.